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Terms and Conditions

General Terms and Conditions (hereinafter referred to as GTC) Viktor Hlavacek

I. Basic provisions

These GTC regulate the relationships between the parties to the purchase contract, on the one hand:

Viktor Hlaváček
Bělobranské náměstí 138
Pardubice 530 02
Company ID: 72904992

Czech republic, EU

as the seller and / or the service provider and / or the licensing authority (hereinafter referred to as the "seller") and on the other hand the buyer and / or the client, who may also be a consumer (hereinafter referred to as the "buyer").

In the case that Viktor Hlavacek acts as a provider, it provides services and / or licensing according to its current offer to individual buyers according to their requirements at the price and conditions specified for the specific offer of the service and / or the licensing rights, with respect to the respective contract GTC, unless stated otherwise.

"Under the Sales Records Act, the seller is required to issue a receipt to the buyer. At the same time, he is required to register the received revenue with the tax administrator online; in the event of a technical outage, at the latest within 48 hours. "

The buyer is a consumer or a businessman.

A consumer is a natural person who, when concluding and fulfilling a sales contract with the seller, is not acting in the course of his business or other business activity or in the independent exercise of his profession.

Legal relationships between the seller and the consumer expressly not governed by these GBCs are governed by the relevant provisions of Act. No. 40/1964 Coll., the Civil Code and Act. No. 634/1992 Coll., on consumer protection, both in the valid and effective wording, as well as the related regulations.

Businessman means

    A person registered in the Commercial Register,

    a person who carries on business under a trade license,

    a person who does business under a non-trade license under special regulations,

    a person who carries out agricultural production and is registered in a special regulation.

The legal relations of the seller with the buyer who is the entrepreneur, not explicitly regulated by these GTC or the agreement between the seller and the buyer, are governed by the relevant provisions of the Act. No. 513/1991 Coll., the Commercial Code as amended, as well as related regulations. In the event of any discrepancy between the GTC and the individual contract, the text of the contract shall prevail.

By submitting an order, the Buyer confirms that he has become acquainted with these GBCs, which form an integral part of the Complaint Procedure and the Document "Modalities of Transport", the conditions of the ordered service and / or the licensed license granted, and in the valid version valid at the moment of dispatch orders. A copy of the GTC will be received by the buyer as an attachment of the order confirmation to the specified email address.

Buyers are aware that they will not acquire any of the products that are in the seller's business offering any rights to use the registered trademarks, trade names, business logos or patents of the vendor or other companies unless otherwise agreed in a particular case.

Purchase contract

If the buyer is a consumer, the proposal for the conclusion of the purchase contract is the placement of the offered goods by the seller on the site, the purchase contract is created by sending the order to the buyer by the consumer and accepting the order by the seller. This acceptance by the seller immediately confirms the buyer with an informative e-mail on the specified email, but the confirmation does not affect the confirmation. Attachment to this confirmation is the current version of the GTC and the seller's claim rules. The resulting contract (including the agreed price) may be altered or canceled only by agreement of the parties or for legal reasons. For an exception to this procedure, see Section V. Ordering.

If the buyer is a businessman, the proposal for the conclusion of the purchase contract is the order of goods sent to the buyer by the entrepreneur and the purchase agreement itself is concluded at the moment of delivery of the binding agreement of the seller to the buyer by the entrepreneur with this proposal.

Relationships and possible disputes arising under the contract will be settled exclusively in accordance with the applicable law of the Czech Republic and will be settled by the courts of the Czech Republic. This is without prejudice to cases where the buyer is a consumer and will be habitually resident in a state other than the Czech Republic, and the choice of law or court adjudication will not be permissible.

The contract is concluded in the Czech language. If a translation of the text of the contract is created for the buyer's need, the interpretation of the contract in the Czech language shall apply in the event of a dispute over the interpretation of the terms.

The concluded contract has been archived by the seller for at least five years after its conclusion, but for the longest period of time according to the relevant legal regulations, in order to successfully fulfill it and is not accessible to the third non-participating parties. Information on the individual technical steps leading to the conclusion of the contract can be seen from these business conditions, where the process is clearly described. The buyer has the option of checking and possibly repairing the order before submitting the order. These GTCs are available on the Seller's individual portals to enable their archiving and reproduction by buyers.

The cost of using telecommunications remotely (telephone, internet, etc.) for the execution of the order is in the normal amount depending on the tariff of the telecommunications services used by the buyer.

I. Information on the processing of personal data

1. The company Viktor Hlaváček, Bělobranské náměstí 138, Pardubice 530 02, ID:72904992, processed under the purchase agreement within the meaning of European Parliament and Council Regulation (EU) no. 2016/679 on the protection of individuals with regard to the processing of personal data and the free movement of such data and the repeal of Directive 95/46 / EC (General Regulation on the protection of personal data) (hereafter "the Regulation"), the following personal data of purchasers:

           a. In the case of an individual:

Name surname

Telephone number

Address

           b. in the case of a company:

Name surname

Company name

Telephone number

Address of residence

in accordance with applicable law, for the purpose of providing performance of the contract and for the purpose of recording the contract and any future application and defense of the rights and obligations of the parties. The storage and processing of personal data is for the above purpose for a period of 10 years from the implementation of the last part of the performance under the contract, unless otherwise required by the law for the maintenance of the contractual documentation for a longer period. The processing referred to above is made possible by virtue of Article 6 (1) b) Regulation - processing is necessary to fulfill the contract.

2. Viktor Hlavacek declares that all personal data are confidential and will not be provided to any third party. Exceptions are carriers and possibly dispensing sites, which are personal data of buyers transmitted to the minimum extent necessary for the delivery of goods, providers of assessment services, personal information are buyers transmitted to the minimum extent necessary to carry out evaluation, payment gateways, by which the personal data of the buyers are transferred to the minimum extent necessary to enable the payment of the order, as well as by the processors who are

    a. Google Analytics analytics software provider;

    b. Alternatively, other providers of processing software, services and applications that are not currently used by the company.

3. According to the Regulation, you have, as a buyer, the right:

ask us for information about how we process your personal data,

request us access to these data and update or repair them, or require processing restrictions,

to require us to erase these personal data - we will delete this deletion if this deletion does not violate the provisions of this article and the legitimate interests of our company,

If you have any doubts about compliance with our personal data processing requirements, please contact us or the Office for Personal Data Protection.

II. Cookies

If you visit our website, we and certain third parties who provide content, ads, or other features and / or services on this site can collect and store information using a variety of technologies. These include cookies, web beacons, and more. Cookies are small files stored on your device that help us gather information about your activities. They allow us to store your preferences and settings, remember your login credentials, tailor-made content and marketing communications, find out which parts of our websites and services are most popular, and analyze the operations on our website. You can configure the browser to accept, reject, or warn you all cookies. We emphasize that our cookie internet site assumes that some features or services may not function properly. Web beacons (or "pixels") serve to transfer information from the device to the server. They can be part of online content and emails, allowing the server to read a certain type of information from your device. You can find out when you've viewed a specific content or e-mail message and also the IP address of your device. We and certain third parties use Web Signals for a variety of purposes, including analyzing the use of our services and providing tailor-made content according to your preferences (together with cookies). By visiting our website and / or using our services, you consent to the storage of cookies, web feeds, and other information on your device and their use. You also agree that we and the entities listed above will have access to these cookies, webpages, and other information on your device.

III. Opening hours

Orders through the seller's online stores: 24 hours a day, 7 days a week

Receipt of orders for the expedition to the second working day after the Czech Republic: until 12:00

IV. Prices

All prices are contractual. The online e-shop is always up-to-date and valid. Prices are final, ie including VAT. any other taxes and fees that the consumer has to pay for the purchase of goods, this does not apply to any shipping charges,

The promotional prices are valid until the stock is sold out, when the number of pieces of the stock is stated or for a specified time.

V. Ordering

The buyer will receive the goods at the price valid at the time of ordering. The buyer has the opportunity to get acquainted with the total price, including VAT and all other fees (PHE, etc.) before ordering. This price will be stated in the order and in the confirmation message of receipt of the order of the goods. The buyer has the option of knowing the duration of the offer or the price in force before making the order.

You can order them in the following ways:

    via e-commerce www.intimino.cz (hereinafter referred to as "e-shop")

    by e-mail at info@intimino.cz

    by phone

The seller reserves the right to cancel the order in the event of a clearly identifiable price error or product description in the product catalog. The Seller is obliged to inform the Buyer immediately by using the form in the eshop administration once he / she discovers it.

VI. Withdrawal from the contract

Withdrawal from the contract by a buyer who is a consumer

The consumer purchaser is entitled, in accordance with Section 53 (7) of the Civil Code. to withdraw from the contract within 14 days of receipt of the goods if the contract was concluded by means of distance communication. If the consumer chooses to exercise this right, the seller must deliver the contract at the latest by the 14th day of the receipt of the goods. The seller is only entitled to reimbursement of the actual costs incurred in returning the goods.

Resignation and goods should be sent to:

Petra Fiurášková

Bělobranské náměstí 138

Pardubice 530 02, Czech Republic

Goods should be returned by the buyer complete, with complete documentation, undamaged, clean, if possible including original packaging, in the condition and value of the goods. In the event that the returned goods are incomplete or damaged, the seller may reduce the purchase price by the corresponding amount (in accordance with Section 458 (1) of the Civil Code). Claims sent in cash will not be accepted!

The money for returned goods will be returned to the buyer within 14 days of withdrawal.

Except in cases where withdrawal is expressly agreed, the consumer can not withdraw from the contract:

    For the provision of services, if their fulfillment was with its consent commenced before the expiration of the period of 14 days from the receipt of the performance,

    to the supply of goods or services the price of which depends on financial market displacements, irrespective of the seller's will,

    (d) the supply of audio and video recordings and computer programs if the consumer has infringed his or her original packaging, the supply of goods modified according to the wishes of the consumer or his person, as well as goods subject to rapid perishability, wear or obsolescence,

    for delivery of newspapers, periodicals and magazines,

    consisting of a game or a lottery.

Pursuant to Directive 97/7 / EC of the European Parliament and of the Council of 20 May 1997, erotic aids are considered to be "goods of a special character" and their return and exchange is not possible for hygienic reasons . This group of exceptions from §53 also includes underwear which can not be ruled out that it was used directly on intimate parts. This group also includes menstrual cups or intimate goods.

 Furthermore, the consumer can not claim the right to withdraw from the contract within 14 days if this excludes the nature of the goods purchased. This means, in particular, the used (tested) goods of an erotic nature (eg inflatable vases, vibrators, latex products, etc.), where it is practically impossible to use it by another person (other buyers) with regard to the general principles of hygiene and health protection.

If the buyer chooses to withdraw within the specified time limit, we recommend that delivery be delivered to the address of the seller together with the enclosed accompanying letter with the possible reason for withdrawal of the purchase contract (not a condition), the purchase receipt number and the bank account number or whether the amount will be withdrawn in cash or whether it will be drawn for further purchase.

Buyer takes note of the fact that when gifts are provided, the gift agreement between the seller and the buyer is concluded on the condition that the use of the consumer's right to withdraw from the contract pursuant to Section 53 (7) the gift contract shall expire and the buyer shall be obliged to return the returned gifts together with the returned goods. If these are not rolled back, these values ​​will be perceived as an unreasonable enrichment for the buyer.

 
Upon meeting all of the above conditions for return of the goods, the buyer will be entitled to a refund, which will be returned to the buyer no later than 15 days after withdrawal. If the account number is not specified, the amount within the same timeframe is automatically ready to be withdrawn by another purchase or cash pickup on the basis of an original credit note which is sent to the customer without undue delay after resolving the withdrawal from the purchase contract.

 
If the consumer decides to exercise his right of withdrawal, then, together with the demonstration of his will to withdraw from the contract (see above), returns the goods in an undamaged, complete state (invoice, instructions, warranty card, accessories) original intact packaging.

The Seller is entitled to claim compensation from the consumer for the eventual impairment caused by damage, incompleteness, etc. This is without prejudice to the consumer's right to withdraw from the contract without any penalty.

Withdrawal from the contract by a buyer who is an entrepreneur

Withdrawal from the contract by a buyer who is an entrepreneur

If the buyer is an entrepreneur, the provisions of Section 436 et seq. of Act No. 513/1991 Coll., the Commercial Code, as amended. The seller states that the buyer may be offered an agreement to terminate the purchase contract depending on the condition of the returned goods, the warranty expired and the actual price of the returned goods. The condition of the goods is evaluated by the seller. In the event of non-acceptance of conditions acceptable to both parties, the goods will be returned at the seller's expense. Seller is entitled to charge the buyer any additional costs incurred.

When a credit note is issued, the buyer may require a citizen's card to protect the buyer's ownership rights. By submitting the OP the buyer agrees to the processing of personal data according to point II. (personal data within the meaning of Section 4 (a) of Act 101/2000 Coll., on the Protection of Personal Data).

VII. Payment Terms

Seller accepts the following payment terms:

•     payment in advance by bank transfer
•     credit card payment via the PayU internet interface, amout is charged in CZK currency
•     on cash on delivery of goods (the cash is taken over by the customer from the customer - the buyer also pays the so-called "cash" - see "Transport modes"),

The goods remain in full payment and takeover by the seller's property, but the risk of damage to the item passes through the takeover of the goods by the buyer.

VIII. Terms of delivery

Transmission service - Czech Republic

The goods can be sent to the buyer by the Czech post with s .. The condition is the order received until 18:00. The shipper normally supplies consignments to the Czech Republic within 24 hours. The price of the transport is governed by the current price list on the day of the order. If the goods are not delivered to the buyer for two business days (subject to the conditions and after all necessary steps have been taken by the consumer, in particular the advance payment, if this form is chosen), the buyer has the right to withdraw from the contract other rights, such as the right to compensation).

Transmission service - SR

You can find transport prices on the website in the section Transport and Payment

The purchaser who is an entrepreneur is obligated (to the buyer who is a consumer to recommend this procedure) to check the delivery status of the shipment (number of parcels, the integrity of the company logo logo, the damage of the box) along with the carrier, immediately upon delivery, according to the accompanying shipping slip. The buyer is entitled to refuse to accept a consignment that is not in conformity with the contract of sale because the parcel is, for example, incomplete or damaged. If the buyer has received such a damaged shipment from the carrier, it is necessary to describe the damage in the delivery note of the carrier.

Incomplete or damaged shipments must be notified by e-mail to: info@intimino.cz immediately, write down the shipping protocol with the carrier and send this without undue delay by fax, e-mail or post to the vendor. An additional claim of incompleteness or external damage to the consignment does not exempt the buyer from the right to complain, but gives the seller the opportunity to prove that there is no conflict with the sales contract.

IX. Warranty conditions

The warranty conditions for the goods are governed by the Seller's Complaints Procedure and the applicable and effective Czech legislation. As a warranty certificate, a purchase document is usually used (for details, see the Complaints Procedure).

X. Final Provisions

Relationships and possible disputes arising under a contract will be settled exclusively under the law of the Czech Republic and will be settled by the competent courts of the Czech Republic.

Any disputes between and Buyer can also be settled through an out-of-court way. In this case, the Buyer - Consumer may contact an out-of-court dispute resolution body, such as the Czech Trade Inspection (CTI). More information on out-of-court dispute resolution can be found here. Before the out-of-court settlement of the dispute is proceeded, it is recommended that the Buyer first use the contact on the site to resolve the situation.

The contract is concluded in the Czech language. If a translation of the text of the contract is created for the buyer's need, the interpretation of the contract in the Czech language shall apply in the event of a dispute over the interpretation of the terms.

"Under the Sales Records Act, the seller is required to issue a receipt to the buyer. At the same time, he is required to register the received revenue with the tax administrator online; in the event of a technical outage, at the latest within 48 hours. "

These General Terms and Conditions are valid and effective as of 17.8.2024 and abrogate the previous version of the GBC. Seller reserves the right to change the GTC without prior notice.
 

www.intimino.cz

Petra Fiuraskova:

Phone: +420 728 420 420                (English, Czech)
Email: info@intimino.cz                   (English, Czech)

info@intimino.cz

Viktor Hlaváček
Bělobranské náměstí 138
Pardubice 530 02
ID: 72904992

intimino@intimino.cz

Shipping and Payment

Deadline for orders 10:00 (possibility to query by email / telephone on a given day)
We dispatch the goods within 24 hours. Choose from the following services:

Czech Post - Recommended letter (temporarily unavailable)
Delivery of the package to your address. Package max. 1.5 kg. These shipments are sent in a bubble envelope
Price per package 129, - CZK, incl. VAT
Rechargeable 54, - CZK incl. VAT
Delivery time 1-3 days
Czech Post-recommended writing within 3 days (sent in a bubble envelope).

For international postage plese see in item description. The prices warry depending on destination Country and weight

PAYMENT:

There are several ways to pay for ordered goods:

1. Cash on delivery - the customer makes a cash payment when delivered by Czech Post. The cash on delivery is 54, - CZK available only in Czech republic
2. Payment in advance - the customer transfers money to the account of the supplier 2402938068 / 2010. As a variable symbol (VS), the number of your order must be stated.

In the case of payment from abroad to the account:

Viktor Hlavacek

Account number: 2402938068 / 2010

IBAN: CZ89 2010 0000 0024 0293 8068

BIC/SWIFT: FIOBCZPPXXX

Address: Fio banka, a.s., V Celnici 1028/10, Prague 1

Any transfer fees are paid by the customer.

3. Pay by card via the PayU payment gateway, in CZK currency

 "Under the Sales Records Act, the seller is required to issue a receipt to the buyer. At the same time, he is required to register the received revenue with the tax administrator online; in the event of a technical outage, at the latest within 48 hours. "
The consignment is then sent to the consumer at the specified address.
All goods and shipping prices include VAT and all costs (handling, shipping, packaging, etc.).
To contact us please contact us in advance.
All promotional offers are valid until stocks are sold out.

Information about the processing of personal data

1.Viktor Hlaváček, Bělobranské náměstí 138, Pardubice 530 02, Tax ID:72904992, processes within the framework of a sales contract within the meaning of Regulation (EU) No 2016/679 of the European Parliament and of the Council on the Protection of Individuals with regard to the processing of personal data and the free movement of such data and the repeal of Directive 95/46 / EC (General Regulation on the protection of personal data) (hereafter "the Regulation"), the following personal data of purchasers:

a. In the case of an individual:
Name surname
Birthdate
E-mail adress
Telephone number
Address

b. in the case of a company:
Name surname
Company name
E-mail adress
Telephone number
Address of residence

in accordance with applicable law, for the purpose of providing performance of the contract and for the purpose of recording the contract and any future application and defense of the rights and obligations of the parties. The storage and processing of personal data is for the above purpose for a period of 10 years from the implementation of the last part of the performance under the contract, unless otherwise required by the law for the maintenance of the contractual documentation for a longer period. The processing referred to above is made possible by virtue of Article 6 (1) Regulation - Processing is necessary to fulfill the contract.

2. Viktor Hlavacek declares that all personal data are confidential and will not be provided to any third party. The exception is represented by the carriers and, where appropriate, the points of delivery by which the personal data of the purchasers are transferred to the minimum extent necessary for the delivery of the goods, the providers of evaluation services whereby the personal data of the buyers are transferred to the minimum extent necessary for the evaluation, by which the personal data of the buyers are transferred to the minimum extent necessary to enable the payment of the order, as well as by the processors who are

a. Google Analytics analytics software provider;
b. Alternatively, other providers of processing software, services and applications that are not currently used by the company.

3. A business communication may be sent to your email address, since this procedure allows Section 7 (3) of Act No. 480/2004 Coll., On Information Society Services, if you do not refuse it. These communications may relate only to similar goods or services and can be unsubscribed at any time by sending a letter, email or a click to a link in the commercial message. For this purpose, the email address will be kept for 3 years from the date of the last purchase agreement between the parties.

4. We find your satisfaction with your purchase through our e-mail questionnaires within our Customer Authentication program where our e-shop is involved. We send you every time you buy us if within the meaning of Section 7 (3) of Act No. 480/2004 Coll. about some information society services, you will not reject them. Processing of personal data for the purpose of submitting questionnaires within the program "Verified by customers" is carried out on the basis of our legitimate interest in determining your satisfaction with the purchase with us. For sending questionnaires, evaluating your feedback, and analyzing our market position, we use the processors who are the Heureka.cz operator; we can transfer information about purchased goods and your e-mail address for these purposes. Your personal information is not transmitted to any third party for its own purposes when sending email. You can at any time oppose the sending of e-mail questionnaires within the Customer Authentication program by rejecting additional questionnaires via a link in a questionnaire email. In case of your objection, we will not send you the questionnaire further.

5. According to the Regulation, you have, as a purchaser, the right:

to ask us for information about how we process your personal data,
o request us access to these data and update or repair these data, or request processing restrictions,
to require us to erase these personal data - we will delete this deletion if this deletion does not violate the provisions of this article and the legitimate interests of our company,
o In case of doubt about compliance with personal data processing, please contact us or the Office for Personal Data Protection.

Cookies

If you visit our website, we and certain third parties who provide content, ads, or other features and / or services on this site can collect and store information using a variety of technologies. These include cookies, web beacons, and more. Cookies are small files stored on your device that help us gather information about your activities. They allow us to store your preferences and settings, remember your login credentials, tailor-made content and marketing communications, find out which parts of our websites and services are most popular, and analyze the operations on our website. You can configure the browser to accept, reject, or warn you all cookies. We emphasize that our cookie internet site assumes that some features or services may not function properly. Web beacons (or "pixels") serve to transfer information from the device to the server. They can be part of online content and emails, allowing the server to read a certain type of information from your device. You can find out when you've viewed a specific content or e-mail message and also the IP address of your device. We and certain third parties use Web Signals for a variety of purposes, including analyzing the use of our services and providing tailor-made content according to your preferences (together with cookies). By visiting our website and / or using our services, you consent to the storage of cookies, web feeds, and other information on your device and their use. You also agree that we and the entities listed above will have access to these cookies, webpages, and other information on your device